Last Updated: November 13, 2025
Company: SocialStar Technology Ltd, England
Introduction
Welcome to SocialStar! This Privacy Policy explains how SocialStar Technology Ltd ("we," "us," or "our") collects, uses, discloses, and protects your information when you use the SocialStar mobile application (the "App").By using SocialStar, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.
Information We Collect
Information You Provide to Us
When you use SocialStar, we collect the following information that you provide directly:
- Phone Number: We collect your phone number for account creation and verification purposes. Your phone number is encrypted for security.
- Username: The username you choose to identify yourself in the App.
- Profile Picture: An optional profile picture you upload to personalize your account.
- Photos: Photos you submit to competitions within the App.
- Competition Data: Information about competitions you create or join, including themes, ratings you give and receive, predictions you make, and coins you stake.
Information Collected Automatically
When you use the App, we automatically collect certain information:
- Usage Data: Through PostHog analytics, we collect information about how you interact with the App, including features you use, actions you take, and time spent in the App.
- Device Information: Information about your iOS device, including device type, operating system version, unique device identifiers, and mobile network information.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the App: Including account creation, authentication, and delivering core functionality such as photo competitions, ratings, predictions, and coin transactions.
- To Process Transactions: To process your coin purchases through our payment processor.
- To Facilitate Social Features: To enable you to create and participate in private competitions with your friends.
- To Improve the App: To analyze usage patterns and improve our features and user experience.
- To Communicate with You: To send you technical notices, updates, security alerts, and support messages.
- To Ensure Security: To detect, prevent, and address technical issues, fraud, and other prohibited or illegal activities.
How We Share Your Information
We do not sell your personal information. We share your information only in the following limited circumstances:
With Other Users
- Your username, profile picture, photos submitted to competitions, and ratings are visible to other users within the private competitions you join.
With Service Providers
We share information with third-party service providers who help us operate the App:
- Firebase: We use Firebase for data storage and hosting. User data is stored in Firebase Firestore (Europe-west2) and Firebase Storage (us-central1).
- PostHog: We use PostHog for analytics to understand how users interact with the App.
- Stripe: We use Stripe to process coin purchases. We share minimal information necessary for transaction processing, such as user ID, competition ID, and purchase amount.
For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect our rights, privacy, safety, or property.
Data Storage and Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Your phone number is encrypted for security.
- Data is stored securely using Firebase's infrastructure in Europe (Europe-west2 for database) and the United States (us-central1 for photo storage).
- We implement industry-standard security practices to protect your data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you with the App's services. You may request deletion of your account and associated data at any time by contacting us at the email address provided below. Upon receiving a deletion request, we will delete your information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.
If you do not request deletion, your data will be retained indefinitely.
Your Rights and Choices
You have the following rights regarding your information:
- Access: You can access your account information through the App.
- Correction: You can update your username and profile picture at any time through the App settings.
- Deletion: You can request deletion of your account and data by contacting us.
Children's Privacy
SocialStar is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated through the App or via email.
Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States where our photo storage is located. These countries may have different data protection laws than your country. By using the App, you consent to the transfer of your information to these locations.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
SocialStar Technology Ltd
Email: info@socialstarapp.com
Third-Party Services
The App uses the following third-party services, each with their own privacy policies:
Firebase: https://firebase.google.com/support/privacy
PostHog: https://posthog.com/privacy
Stripe: https://stripe.com/privacy
We encourage you to review the privacy policies of these third-party services to understand how they handle your information.
By using SocialStar, you acknowledge that you have read and understood this Privacy Policy.